FAQs

PROCESSING

All orders are shipped within 2-4 business days unless otherwise noted. Any potential shipping delays will be announced on the banner at the top of our website and right above this paragraph ahead of such a delay. The processing time on your package starts the next business day after your order is placed. Saturday and Sunday, as well as holidays, are not business days and are not included in processing time.

RETURNS

We do not accept returns, but if your order arrived with an unexpected issue, please contact us at books.baobab@gmail.com within five business days of receiving your package, and we will be happy to address the issue.

LOST OR STOLEN PACKAGES

We cannot be held responsible for lost or stolen packages as we do not control postal and delivery services. We are happy to assist you in filing a claim, if we can.

WILL YOU CARRY MY BOOK?

Baobab Books offers a carefully-curated book selection from BIPOC and historically marginalized authors. If you have a forthcoming title available wholesale, we'd LOVE to hear about it! Email us at books.baobab@gmail.com.

WILL YOU CARRY MY CREATIONS?

We'd love to! We offer bookish merch. If you make anything that aligns with our store, we'd love to hear about it! Email us at books.baobab@gmail.com.